1. Introduction
Welcome to the privacy policy for YingDeng. YingDeng is the operating name and developer identity of Kunming YingDeng Trading Co., Ltd., a provider of computer systems design and related services. This policy explains in plain language how we collect, use, store, share, and protect personal information when you visit our website, communicate with our team, or use any of the systems and services we design, build, and operate.
We take privacy seriously because trust is the foundation of every technology system we deliver. A system that handles data carelessly is a system that fails, regardless of how well its code is written. For that reason we apply the same discipline to our own data practices that we apply to the systems we build for our clients.
Please read this policy carefully. By using our website or engaging with our services, you acknowledge that you have read and understood the practices described below. If you do not agree with any part of this policy, you should stop using our website and contact us so that we can address your concerns.
Throughout this policy, the words we, us, and our refer to Kunming YingDeng Trading Co., Ltd. The words you and your refer to the individual visiting our website or interacting with our services.
2. Who We Are
The data controller responsible for your personal information is:
- Company name: Kunming YingDeng Trading Co., Ltd.
- Registered address: Room 1201, 12/F, Yunlu Building, 391 Xihua North Road, Xishan District, Kunming - 650000, China (CN)
- Contact email: touch@yingdeng.autos
- Contact phone: +18285258563
- Website: https://www.yingdeng.autos
We operate in the computer systems design and related services industry, with a focus on computer integrated systems design. Our work spans systems architecture, software engineering, data integration, cloud and infrastructure, embedded systems, and security and compliance.
If you have any questions about this policy or about how your information is handled, you may contact us using the details listed above or through the contact section later in this document.
3. Scope of This Policy
This policy applies to personal information we collect through our website at https://www.yingdeng.autos, through email and telephone communications with our team, and through the systems and services we operate on behalf of our clients where we act as a data processor.
This policy does not apply to third party websites, applications, or services that may be linked from our website or that our clients may use. Those third parties have their own privacy practices, and we encourage you to review their policies before providing any information to them. We are not responsible for the privacy practices of any third party.
Where we process personal information on behalf of a client, our use of that information is governed by the agreement we hold with that client and by their instructions. If you are a customer, employee, or user of one of our clients, you should review that client privacy policy, which will explain how they use your information and how you can exercise your rights.
4. Information We Collect
We collect several categories of information. Some of this information you provide directly, some is collected automatically when you use our website, and some is provided to us by our clients or business partners.
Information you provide directly
When you contact us through our website form, by email, or by telephone, we may collect your name, email address, phone number, company name, job title, and the content of your message. When you subscribe to our newsletter, we collect your email address. When you enter into a business relationship with us, we may collect billing information, contact details, and information necessary to perform our services.
Information collected automatically
When you visit our website, we may automatically collect technical information such as your internet protocol address, browser type and version, device type, operating system, pages visited, the date and time of your visit, referring URLs, and general location information derived from your IP address. This information helps us understand how our website is used and how we can improve it.
Information from third parties
We may receive information about you from our clients, business partners, and service providers where it is necessary to deliver our services or where a partner has confirmed they are permitted to share that information with us.
5. How We Collect Information
We collect information through several channels. When you fill in a contact form or newsletter form on our website, the information you type is transmitted to us and used to respond to you. When you email us, the content of your message and your email address are retained in our correspondence records.
Our website uses small text files called cookies and similar technologies such as local storage and web beacons to collect technical information automatically. These technologies allow the website to function correctly and help us measure performance and understand visitor behavior in aggregate.
During the course of a client engagement, we may collect information from the systems we design and operate. In those situations we act on the instructions of our client and collect only the information necessary to deliver the agreed services. Any access we have to client data is limited to what is needed to build, test, maintain, and support those systems.
We do not buy personal information from data brokers, and we do not use any deceptive methods to collect information. Every piece of information we hold is collected through a transparent, expected channel.
6. How We Use Information
We use the information we collect for a limited set of clearly defined purposes. First, we use your contact details to respond to your inquiries, provide you with information you have requested, and communicate with you about our services.
Second, we use technical and usage information to operate, maintain, and improve our website. This includes diagnosing technical problems, monitoring the security of our systems, and understanding which parts of our website are most useful to visitors.
Third, we use information to perform our contractual obligations. When we provide systems design and integration services to a client, we use the information necessary to deliver, support, and improve those services, and to comply with our legal and regulatory obligations.
Fourth, we use information to protect our business and our users, including detecting and preventing fraud, abuse, and security incidents. Finally, with your consent where required, we may use your contact details to send you marketing communications about our services, which you can opt out of at any time.
7. Legal Bases for Processing
Where data protection law requires a legal basis for processing personal information, we rely on one or more of the following grounds. We rely on the performance of a contract when we process information necessary to provide services you have requested or to take steps at your request before entering into a contract.
We rely on our legitimate interests when we process information to operate and improve our website, to protect the security of our systems, to respond to inquiries, and to develop our business. When we rely on legitimate interests, we balance those interests against your rights and freedoms, and we only proceed when we are confident that the processing does not unfairly affect you.
We rely on your consent when we send marketing communications where consent is required by law, and when we place certain non-essential cookies on your device. You may withdraw your consent at any time, and withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Finally, we may process information to comply with a legal obligation, such as record keeping requirements, tax obligations, or a request from a competent authority in accordance with applicable law.
9. Third Party Services
We engage a small number of trusted third party service providers to help us run our business. These providers may include hosting and cloud infrastructure services, email and communication tools, analytics providers, and payment processors. We share with these providers only the information necessary for them to perform their function, and we require them by contract to protect that information and use it only for the purposes we specify.
Our website may contain links to third party websites and services. These links are provided for convenience and do not mean we endorse or control those websites. When you click a link and leave our website, the privacy practices of that third party apply, and we encourage you to review their policy before sharing information with them.
Where we deliver a system that integrates with third party software, such as a client existing CRM or accounting platform, the processing of data within those platforms is governed by the terms and policies of those platforms and by our agreement with the client. We design integrations to minimise the amount of personal information that moves between systems.
10. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. The only circumstances in which we share personal information are those described in this policy and summarised here.
We share information with our service providers who perform functions on our behalf, such as hosting, email delivery, and analytics, under contracts that restrict their use of the information. We share information with our professional advisers, such as lawyers and accountants, where necessary for legitimate business purposes and under obligations of confidentiality.
We may disclose information where required to do so by law, in response to a valid legal request from a competent authority, or to establish, exercise, or defend our legal rights. We may also share information in connection with a corporate transaction, such as a merger, acquisition, or sale of assets, in which case the receiving party will be required to honour the terms of this policy.
11. International Data Transfers
Our business is based in China, and we serve clients around the world. As a result, personal information may be transferred to, stored in, and processed in countries other than the country in which you live. These countries may have data protection laws that differ from the laws in your own jurisdiction.
When we transfer personal information across borders, we take steps to ensure that the information receives an adequate level of protection. Where applicable law requires, we rely on recognised transfer mechanisms such as standard contractual clauses, adequacy decisions, or your explicit consent.
We also choose service providers with strong security practices and we review the locations in which our data is stored so that we can make informed decisions about where information is processed. If you would like more information about the safeguards we apply to international transfers, please contact us.
12. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. The exact retention period depends on the type of information and the purpose for which it is held.
Contact and correspondence records are typically retained for the duration of our business relationship and for a reasonable period afterwards so that we can respond to follow up questions and maintain an accurate record of our dealings. Technical and usage information collected automatically is generally retained in aggregated form and for shorter periods.
Information processed on behalf of a client is retained according to the terms of our agreement with that client and in line with their instructions. When information is no longer needed, we delete it or anonymise it in a secure manner. If you would like to know how long we retain a particular category of information, please contact us.
13. Data Security
We apply technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, encryption of data in transit and at rest where appropriate, network security monitoring, and regular review of our security practices.
Access to personal information within our organisation is limited to team members who need that access to perform their duties, and all team members are bound by confidentiality obligations. We also conduct security awareness training and maintain documented procedures for responding to security incidents.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident that affects your personal information, we will notify you and any relevant authority where required by applicable law, and we will take steps to limit the impact of the incident.
14. Your Privacy Rights
Depending on where you live, you may have certain rights in relation to your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, and the right to request deletion of your information in certain circumstances.
You may also have the right to object to certain processing, the right to request restriction of processing, the right to data portability, and the right to withdraw consent where we rely on consent as our legal basis. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.
To exercise any of these rights, please contact us using the details in the contact section below. We will respond to your request within the time required by applicable law, which is generally within one month. We may need to verify your identity before we can fulfil your request, and we may ask you to provide additional information so that we can locate the relevant records.
We will not charge a fee to respond to your request unless it is clearly unfounded, repetitive, or excessive, in which case we may charge a reasonable fee or decline to act on the request.
15. Privacy for Children
Our website and services are intended for businesses and adults and are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16, and we ask that children under 16 not provide personal information through our website.
If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe that a child under 16 has provided us with personal information, please contact us so that we can investigate and take appropriate action.
16. Do Not Track Signals
Some browsers offer a Do Not Track feature that sends a signal to websites requesting that they not track your online activity. At present there is no consistent industry standard for how websites should respond to these signals, and our website does not currently change its behavior in response to a Do Not Track signal.
This does not mean that we track you in ways you have not consented to. As described in this policy, we collect only limited technical information needed to operate and improve our website, and we do not build advertising profiles of our visitors. If a consistent standard for Do Not Track emerges in the future, we will review our practices and update this policy accordingly.
17. Marketing Communications
With your consent where required, we may send you occasional communications about our services, insights, and company updates. These communications are designed to be useful rather than frequent, and you can unsubscribe at any time by using the unsubscribe link included in each message or by contacting us directly.
Unsubscribing from marketing communications does not affect our ability to contact you about service-related matters, such as responding to an inquiry you have made or communicating with you about a service we are providing to you.
18. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will revise the last updated date at the top of this page and, where the changes are material, we will take reasonable steps to bring them to your attention.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website after we post changes to this policy will constitute your acceptance of those changes.
19. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the way we handle your personal information, please contact us using the details below. We will respond to your inquiry as promptly as possible.
- Kunming YingDeng Trading Co., Ltd.
- Room 1201, 12/F, Yunlu Building, 391 Xihua North Road, Xishan District, Kunming - 650000, China (CN)
- Email: touch@yingdeng.autos
- Phone: +18285258563
- Website: https://www.yingdeng.autos
You may also contact our data protection team directly at touch@yingdeng.autos with the subject line Privacy Request, and we will route your message to the appropriate person.